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Do you have questions?

What currencies can I use for payment?

All our locations offer cash and credit or debit card payment in all currencies accepted at the particular location. In Hegyeshalom, Rajka we can offer our customers Forint and Euro payments, and in our offices in Nagykerek and Tornyosnémeti the above mentioned options are complemented by Romanian Lei and Polish Zloty options.


How can I pay with a foreign credit or debit card?

You can pay with a foreign-issued credit or debit card at all locations throughout the country, but only in EUR, RON or PLN.


Can I request an invoice?

Yes, it is possible to request an invoice at all locations, please inform the sales representative before starting the transaction.


I did not ask for an invoice in time and my accountant asks for one, what is the solution?

The mandatory data provision to the NTCA does not allow the invoice to be issued retrospectively.


Who is subject to the HU-GO fee?

In the HU-GO electronic road toll system, the obligation to pay tolls applies to trucks and tractors (including tractor trucks) with a maximum total permissible weight over 3.5 tons, as well as vehicle trains composed of such vehicles and the towed trailer or semi-trailer.


Who is not subject to the HU-GO fee?

The obligation to pay tolls under the HU-GO electronic toll system, which is proportional to the distance travelled, does not apply to passenger cars, buses, coaches, agricultural tractors and their trailers, slow vehicles, motorcycles, motor caravans, lorries with a maximum authorised weight of 3.5 tonnes and their trailers. The obligation to pay the toll for vehicles subject to the motorway toll system is regulated by Decree no. 45/2020 (XI.28.) of the Ministry for Innovation and Technology. No toll is payable in the HU-GO e-toll system for vehicles listed in Section 6 of Chapter II of Act LXVII of 2013 on distance-based tolls payable for the use of motorways, expressways and main roads (Exemption from the payment of the toll), and for lorries as defined in Government Decree 243/2013 (VI.30.), subject to certain conditions.


How much does the toll cost?

It depends on the number of axles, the environmental classification of the lorry, the category of the road (main road or expressway) and the distance travelled. For more information on tolls, please see the “About the amount of the toll” section under “General information” on the hu-go.hu website, and please click on the “Map” option for a map of toll roads and a list of road sections.


What is the basis for toll calculation?

The toll is calculated on the basis of the distance travelled. This means that, if you drive onto a toll road with a vehicle subject to toll payment and then leave the road at the next exit, you will be charged for the whole section of road, regardless of the distance travelled. For more information on the toll road network, please visit the “General information” section of the hu-go.hu website, and for a map of toll roads and a list of road sections, please click on "Map".


How do I know which vehicle category (category J) I belong to?

Vehicle categories are defined by the number of axles. If a heavy goods vehicle with a gross vehicle weight of more than 3.5 tonnes has 2 axles, it is in category J2. If the lorry (including the trailer and the number of lift axles, if any) has 3 axles, it is classified in category J3, if it has 4 or more axles, it is classified in category J4. For the classification, the total number of axles of the lorry and its trailer must be taken into account, so the lowerable axle also counts in the raised position. The toll is calculated on the basis of the vehicle category, the environmental category or the road category, multiplied by the length of the toll sections.


If my vehicle has a lift axle but I don't lower it while driving, does that affect the J category?

The definition of the vehicle category also includes the lift axle of the lorry, whether it is in use or not.


How do I know which environmental class my lorry belongs to?

This information is either numbered in the registration certificate of the lorry, box V.9, or included in the CEMT licence. On the hu-go.hu website, in menu item 6.1 under “Legislation in force/Services, operation"", you will find a table with the Euro classification for the numbering. * Vehicle categories are defined by the number of axles. If a heavy goods vehicle with 2 axles has a gross weight of more than 3.5 tonnes, it is in category J2. If the lorry (including the trailer and the number of lift axles, if any) has 3 axles, it is classified in category J3, if it has 4 or more axles, it is classified in category J4.


How to declare tolls?

By means of an on-board unit (fixed installation or operated from cigarette lighter) or a pre-paid ticket.


Which fuel card can I pay with?

We offer SHELL and ROUTEX fuel card payment options for our customers at our locations.


What is a route ticket (viszonylati jegy)?

It is a prepaid road-use authorization available in the HU-GO system, valid for a specific toll road section (or sections), for a particular vehicle, in one direction, for a single use. The ticket grants road-use rights only after successful payment.


When must the ticket be purchased?

Always before entering the toll section. Advance purchase is not possible. Validity begins at the moment of payment.


How long is the route ticket valid?

Until 31 January 2025: valid from the day of purchase until the end of the following calendar day. From 1 February 2025: valid for 120 minutes from the time of purchase.


Where can I obtain information or handle a matter?

aplus.hu – detailed guides and practical examples. aPlus offices – at all border crossings (in-person assistance, ticket purchase, OBU support).


Is it possible to buy a return (round-trip) ticket?

Not in the classical sense. Technically, a round-trip route can be planned by entering the same starting and ending points and inserting an intermediate waypoint. Each direction must be checked separately, and the vehicle must follow the designated route strictly.


Can the route ticket be refunded or modified?

No. As of January 1, 2024, the ticket is non-refundable, and after payment, route modifications are not possible.


Is a refund granted in case of multiple fee payments?

Only if the duplicate payment for the same vehicle, section, and time period did not occur due to the customer's fault.


Can I purchase a route ticket for someone else?

Yes, but an incorrect license plate number, country code, or vehicle data cannot be corrected afterwards and will result in a fine.


What should be done in case of roadworks, an accident, or a detour?

If an officially designated detour is in place, no additional toll must be paid on that route. However, if the driver deviates from it or does not return to the original route at the first possible opportunity, it is considered unauthorized road use.


Can I use a cheaper parallel main road instead of the paid route?

No. The ticket is valid only for the planned and paid route. The system does not allow taking an alternative route to avoid a penalty.


What is an OBU and how does it work?

A GPS-based tracking device that automatically records toll sections and deducts the toll from the HU-GO account.


Is registration required?

Yes. Toll declaration with an OBU is only possible as a registered user (HU-GO portal).


Check before departure

OBU is switched on and functioning HU-GO account balance is sufficient Axle number (J-category) and environmental category are correct.


Can one OBU be used in multiple vehicles?

Yes, but it must first be unlinked from the previous license plate, then registered again for the new vehicle.


What happens if there is not enough balance?

The toll declaration will not be completed, which may result in unauthorized road use.


Where can I buy an OBU, and where can I get help with installation?

At audited toll declaration intermediaries and contracted partners – detailed list and consultation: aplus.hu or at our aPlus offices.


Vehicle categories (J-category)

The category is determined based on the number of axles (above 3.5 t): Number of axles 2 axles 3 axles 4 axles 5 or more axles Toll category J2 J3 J4 J5 Description Two-axle heavy vehicle Three-axle heavy vehicle Four-axle heavy vehicle Heavy vehicle with five or more axles The liftable axle also counts, even if it is not lowered at the moment.


Environmental categories and guides

🇭🇺 Classification of Hungarian vehicles (based on field V.9 of the registration certificate) The code in field V.9 indicates the engine type, fuel type, and emission standard. V.9 code 13. 05. 5N. 5P. 5E. 5Z. Engine type OBD diesel Pure gas-powered, electric, or hybrid Externally chargeable hybrid (extended range) Plug-in hybrid electric Other zero-emission HU-GO category EEV / Euro V Euro VI Euro VI Euro VI Zero-emission (ZE) Zero-emission (ZE) "Source: NÚSZ Zrt. – Environmental classification guide for Hungarian vehicles Available on nemzetiutdij.hu." Classification of foreign vehicles. Available on nemzetiutdij.hu. The V.9 field in foreign registration certificates usually indicates the Euro 0–Euro VI standard. If this information is missing, it must be verified using another document (e.g., type certificate or technical data sheet). The classification mapping can be found in the NÚSZ document “Environmental classification guide for foreign vehicles”: nemzetiutdij.hu/kulfoldi-jarmuvek-segedlet Attention: A more favorable classification than the actual one (e.g., declaring Euro VII instead of Euro VI) results in a fine.


How is road-use entitlement checked?

More than 100 fixed toll-control portals and 40 mobile data-collection vehicles operate. The verification is performed in real time, based on the license plate. In the case of unauthorized road use, the data is forwarded to the authorities through a secure closed system


How high is the fine?

Government Decree 410/2007 (XII.29.) defines three time intervals: Time interval 0–2 hours 2–4 hours 4–8 hours Repetition of the violation none / single occurrence repeats, but later stops repeats multiple times Type of fine Reduced Normal Increased


Is there leniency?

No. Only an appeal can be submitted to the police authority issuing the fine.


Quick checklists

Before purchasing a route ticket: Correct license plate number and country code Correct route sequence (start–intermediate–destination) Observe the validity period Only deviate via the designated detour route if necessary Before OBU: Switched on and functioning Sufficient balance available Axle number and environmental class correct OBU paired with the vehicle Further information and assistance Customer service Online: aplus.hu In person: at any of our aPlus offices operating at border crossings On site: route ticket purchase, OBU assistance, consultation, and support with the classification of Hungarian and foreign vehicles This document has been prepared for the clients and partners of aPlus Consulting Kft., summarizing the current regulations of the HU-GO system and the official information provided by the National Toll Payment Service Plc. (NÚSZ Zrt.).

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